We interviewed Jarkko Tarnanen, CEO of SA-TA-HY Oy / Kimmelux in Finland, about his experiences working with ROCA. “I appreciate that ROCA is easy to work with and you can always trust the quality of the products,” Tarnanen sums up. Learn more about Kimmelux’s experiences in this customer interview.
Paikallinen osaaminen ja kattava palveluvalikoima
Kimmelux is a versatile glass company in North Karelia, Finland, whose business is divided into two clear areas: safety and bulletproof glass products, and glazing products for homes and public spaces. The company's customers include both private homes and construction companies. The local team, which consists of two professional glaziers and two salespeople, offers customer-oriented service from design to installation.
"It is important to us that our customers can easily contact us and receive expert assistance throughout the project. Our goal is to be a reliable and honest supplier of glass products," says company CEO Jarkko Tarnanen.
ROCA's products mean satisfied customers
ROCA is the absolute top brand in Kimmelux's range, especially among private customers. The quality of ROCA's products has been a decisive factor in their popularity.
"ROCA's products are easy to sell because we know that there are hardly any complaints. The most popular products are fittings for wet areas, such as hinges and handles, which we use whenever possible in glass walls and doors in saunas and bathrooms," says Jarkko Tarnanen.
Another very popular ROCA product group for Kimmelux is the soundproof Decibel glass wall solutions for office environments. There is a growing demand for these solutions, as modular solutions are increasingly being implemented in offices, and for example, conference rooms with glass-walls are popular.
Easy planning and active collaboration
Jarkko, who has collaborated with ROCA for four years, is particularly grateful for ROCA's active communication and planning assistance.
"ROCA's clever design programs make our work much easier and set ROCA apart from its competitors. In addition, cooperation with Jarkko Kosonen has been excellent: he always keeps us up to date with the latest products and actively helps if we need tips in planning or implementation."
Thanks to fast and reliable delivery times, projects stay on schedule. It is precisely this reliability that makes ROCA an excellent partner for Kimmelux.
“ROCA is very easy to recommend as a partner – because of the quality, service and delivery reliability,” Tarnanen concludes.
Many thanks to Jarko from Kimmelux for the interview!
