ROCA is the trusted choice of Oulun Lasipalvelu
We had the opportunity to interview Oulun Lasipalvelu staff Alexander Vilén, Nina Turkki-Juutinen and Jarmo Juutinen about their experiences of working with ROCA. “ROCA always provides high-quality products and excellent service,” the Finnish company says. Learn more about their thoughts and experiences in this customer interview.
A family business with a long history
Founded in 1981, Oulun Lasipalvelu is a traditional family business, with the third generation involved in its operations. The company's main business is repair glazing, where it serves housing associations, construction and repair professionals, and private households.
"Our strengths are definitely flexible and good customer service and strong in-house production. Thanks to a good machine base and extensive warehouse, we are able to offer fast and high-quality service," Oulun Lasipalvelu staff says.
"Our strengths are definitely flexible and good customer service and strong in-house production. Thanks to a good machine base and extensive warehouse, we are able to offer fast and high-quality service," Oulun Lasipalvelu staff says.
With ROCA products it's easuer to get satisfied customers
Oulun Lasipalvelu regularly uses ROCA products in its various glazing solutions. The company's favorites include all-glass sliding doors and opening glass doors. In recent years, glass wall systems and frame doors have also grown in popularity:
"ROCA's products are of high quality, and with their help we are able to implement solutions that our customers are very satisfied with."
"ROCA's products are of high quality, and with their help we are able to implement solutions that our customers are very satisfied with."
Excellent customer service and accessibility
Oulun Lasipalvelu particularly appreciates the excellent accessibility and customer-oriented service frpm ROCA's staff.
"We have always received quick help with any questions we may have. Usually, one phone call or email is enough, and things are handled quickly and flexibly. In addition, the low staff turnover makes cooperation pleasant and uncomplicated," the interviewees praise.
"We have always received quick help with any questions we may have. Usually, one phone call or email is enough, and things are handled quickly and flexibly. In addition, the low staff turnover makes cooperation pleasant and uncomplicated," the interviewees praise.
Trendy solutions for designers and architects
According to Oulun Lasipalvelu, the popularity of ROCA products among interior designers and architects is due on their trendiness and high-quality presentation.
“ROCA makes high-quality marketing and keeps the products well displayed, making them easy for designers to find. This also helps us to always offer our customers solutions that are in line with the latest trends.”
“ROCA makes high-quality marketing and keeps the products well displayed, making them easy for designers to find. This also helps us to always offer our customers solutions that are in line with the latest trends.”
Oulun Lasipalvelu warmly recommends ROCA to other companies as well.
“The collaboration has always worked very well, and you can definitely trust ROCA’s products,” Oulun Lasipalvelu summarizes.
Warm thanks to Oulun Lasipalvelu for the interview!
“The collaboration has always worked very well, and you can definitely trust ROCA’s products,” Oulun Lasipalvelu summarizes.
Warm thanks to Oulun Lasipalvelu for the interview!
